Workshop services: have people get it done
Some things AI can't finish alone — building a store, writing a press piece, opening an account. Workshop services let you spend credits and have the Workshop team (or a Workshop partner team) get it done: order → track → receive → accept.
Where you'll see it
- When you mention it: say "I want someone to rebuild my site" and the AI answers as usual, with one extra line at the end: "Workshop site build · From 800 credits · Take a look". Each service shows up once per conversation; click "No thanks" and it won't be suggested again for 30 days (kept in memory, you can always ask). Never in scheduled tasks.
- When something is missing: if a task is stuck on a missing piece (say, no Google account), the connect / setup card gets a "Let the Workshop do it" option. Once done, the task picks up from that step.
- When browsing: click your name at the bottom left → "Workshop services" for all services (by position) and your orders; the "Workshop services" card at the bottom of a position page lists up to three for that position.
One order, start to finish
- Click "Take a look" (or "Let the Workshop do it"): standard services open a price list; for custom ones the AI asks a few questions and drafts a brief.
- Click "Order" / "Agree & pay" on the card: credits go into escrow.
- Wait for delivery: progress, what's waiting on you and messages are in the order panel on the right.
- When it's delivered, click "Accept" (or "Ask for changes" / "Request refund") on the acceptance card.
Two kinds
| Standard (likes, account setup…) | Custom (site builds…) | |
|---|---|---|
| Ordering | A price list: tick what you need, fill in quantity and target (e.g. a post link); the total is shown right away; click "Order" | The AI asks a few questions → a brief (edit it if needed) → a quote → "Agree & pay" |
| Talking | None | Messages in the order; if a call is needed you're asked whether to share contact details (you pick which, only for that order) |
| Delivery | Once, with proof (links, screenshots, how many done) | In steps, each accepted separately |
How money moves
- Nothing is taken until you click: Order / Agree & pay takes credits into escrow; they go to the team only after you accept. The AI never orders for you.
- Acceptance: after delivery you get a card — Accept / Ask for changes / Request refund. If you don't click, standard work is accepted after 24 hours and each custom step after 7 days (the card shows when). The number of revisions is on the order card.
- Refunds: unclaimed or late work is refunded automatically; undone standard units are refunded per unit; for poor work, request a refund and Workshop staff decide, with a one-line reason. Refunds go back the way they came.
- Billing: "Account & credits" has a "Workshop services" block — three lines per order: escrow, done, refunded. Add them up for what you actually spent.
The order panel
Click an order to open the panel on the right: progress and due date, what's "waiting on you" (e.g. upload your logo), and messages with the team. Stuck on a reply? "Draft for me" explains what they're asking and drafts a reply — it never agrees to extra cost or scope for you.
Deliverables are kept for 90 days; you get one reminder before they're deleted.
"Sign in again"
Older Workshop account authorizations may not include Workshop services yet. It's usually added automatically in the background; if not, you'll see "Sign in to your Agents Workshop account again" — sign in once under Settings → Account & credits.